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Category Archives: management
Too Few (likable) Women at the Top
Sheryl Sandberg is the Chief Operating Officer of Facebook. If you haven’t heard about her new book, Lean In, you’re missing out. Her fifteen minute TED talk gives a recap. At 7 minutes 30 seconds in she cites a Harvard Business School case study, which you can listen to her describe, or read my summary […]
How NOT to treat your employees
A company I’ve done some work for in the past recently lost a major bid. The super-boss called the entire team into a conference room and said, “You lost the bid, you’re all fired.” Some of the team had been with the company for over thirty years. The carnage hit multiple rungs of the ladder, […]
How to Predict (part of) the Future
For complex projects, it’s hard to know whether you’re going to finish under budget. The signal that you’re going over usually comes too late. Ever tell a customer you need another $50,000? They’ll probably say, “$50 K? I don’t have $50 K! Where am I going to get $50 K?!” It’s not fun for either […]
Hiring Employees, Bosses, and Customers: Part Two of Three, Bosses
Previously I talked about hiring employees and gave an overview of a process that I’ve used to good effect in the past. The perspective there was straightforward: you’re a supervisor or a hiring supervisor and you’re bringing on someone to be a direct report, either for yourself or someone else. Hiring bosses involves two perspectives, and […]
