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One thing I carry every workday
It has been over nine months since the last update. I have been busy. I may write an update soon. In the meantime, it occurs to me to share this strange fact: every workday, everywhere I go, I carry the final pages of Andrew Grove’s High Output Management. Lame but true. High Output Management is a soft skills […]
Sam Walton on How to Treat Employees
I’d like to share a surprising quote from the book Made in America, a sort of conversational biography of the founder and manager of Wal-Mart, Sam Walton, who said: The larger truth that I failed to see turned out to be another of those paradoxes — like the discounter’s principle of the less you charge, […]
How NOT to treat your employees
A company I’ve done some work for in the past recently lost a major bid. The super-boss called the entire team into a conference room and said, “You lost the bid, you’re all fired.” Some of the team had been with the company for over thirty years. The carnage hit multiple rungs of the ladder, […]
Hiring Employees, Bosses, and Customers: Part Two of Three, Bosses
Previously I talked about hiring employees and gave an overview of a process that I’ve used to good effect in the past. The perspective there was straightforward: you’re a supervisor or a hiring supervisor and you’re bringing on someone to be a direct report, either for yourself or someone else. Hiring bosses involves two perspectives, and […]
Hiring Employees, Bosses, and Customers: Part One of Three, Employees
A wise person once said, “You must judge people, because the wrong man can kill you.” Hyperbole aside, the meaning is well met. You really want to get to know someone before you enter a relationship with them, be it as their supervisor, their subordinate, or sometimes even their provider. In each of these scenarios […]
